Companion Care (Enfield ) Ltd

Companion Care (Enfield) Ltd describes itself as a locally owned practice with a well‑equipped facility, set up for routine care plus in‑house diagnostics and procedures (including an operating theatre, hospital ward, and isolation unit). Based on the latest reviews available to us, owners most often mention clear explanations from vets (including talking through treatment options) and thorough checks, alongside a recurring split in experience at reception—some praise efficient help at the front desk, while others describe being ignored or spoken to rudely.

Concrete specifics supported by the website and reviews include

• •In-house lab work (biochemistry, haematology, blood pressure monitoring) plus digital x‑ray and ultrasound listed on the website.
• •Dentistry and an operating theatre listed as available.
• •Owners repeatedly naming vets (notably Delilah and Mary) for thorough exams and taking time to explain options.
• •Multiple reviews raising concerns about reception attentiveness, contrasted with other reviews praising specific reception support.

Services

Services and capabilities mentioned by the clinic website and/or reviews include

• •Emergency cover (with out‑of‑hours emergency services stated to be provided via Vets4Pets Romford Hospital).
• •Operating theatre (surgical facilities listed; specific surgeries not described in the reviews provided).
• •Hospital ward and isolation unit.
• •In-house laboratory testing: biochemistry, haematology, and blood pressure monitoring.
• •Diagnostic imaging: digital x‑ray and ultrasound.
• •Dentistry.
• •Species stated on the website: dogs, cats, rabbits.
• •Veterinary Nurse Training facility (from the structured clinic data).

People

• •Delilah (vet): mentioned repeatedly for being thorough in checks and patient, with owners saying she is professional/knowledgeable and takes care when examining pets (cat and dog cases mentioned).
• •Mary (vet): praised for diagnosing and treating thoroughly, and for explaining and discussing treatment options clearly.
• •Nadya: mentioned for being clear and understanding, with one owner noting she explained what was needed very thoroughly.
• •Joana (front desk/reception): one review describes her as supportive in helping bring a dog in and sorting things efficiently.

Reception experience is mixed overall: some owners call receptionists nice/helpful, while others describe being ignored while staff chat.

Reviews

Google rating: 3.9 stars from 170 reviews. “”

• •Vets singled out for thoroughness and communication: owners describe careful checks and clear explanations, including discussing treatment options (Delilah and Mary are named).
• •Reception is a consistent point of disagreement: some reviews praise front-desk help (efficient support, helping bring a dog in), while others report being ignored or finding staff rude or distracted by chatting.
• •Long-term use is mentioned: several reviewers describe attending for years, suggesting ongoing continuity for some clients.