Edmonton Green PDSA Pet Clinic – Vets in Enfield
Clinic Overview
- Many recent reviewers praise the staff as friendly, kind and welcoming, with especially positive comments about reception. - Recent positive comments also mention a clean waiting room, minimal waiting time, and thoughtful handling of pets. - The main recurring complaint is difficulty getting through by phone, including long waits and no answer on the emergency line.
Services
- •General veterinary treatment for pets, with reviews describing dogs being brought in for health concerns and treatment.
- •Prescribing medication as part of consultations, including cases where medication was suggested or later awaited.
- •Support focused on free and low-cost veterinary care for pets in need.
- •Day-to-day care appears to include practical support around visits, with one reviewer noting staff brought out water for their dog in the waiting area.
Pricing
No published pricing information is currently available for this clinic.
People
Recent feedback most often mentions the reception team and vets rather than named individuals. Reception staff are frequently described as friendly, cheerful and welcoming, although a smaller number of reviewers report a colder manner over the phone. Vet feedback is mostly positive, with praise for kind treatment of pets, though one reviewer questioned how thoroughly a problem was checked before medication was suggested.
Reviews
Google rating: 4.3 stars from 222 reviews.
- •Many recent reviewers praise the staff as friendly, kind and welcoming, with especially positive comments about reception.
- •Recent positive comments also mention a clean waiting room, minimal waiting time, and thoughtful handling of pets.
- •The main recurring complaint is difficulty getting through by phone, including long waits and no answer on the emergency line.
- •A smaller number of reviews raise concerns about customer service tone, delayed medication or follow-up, and the thoroughness of one consultation.
