Medivet Enfield Great Cambridge Road

- Many recent reviewers describe a friendly, welcoming team and vets who explain things clearly, answer questions well, and make owners feel listened to. - Cat owners in particular mention gentle, low-stress handling during vaccinations and health checks, and several clients say they were seen on time or with little waiting. - Continuity of care stands out in a few reviews, with long-term clients valuing familiar vets who remember them and their pets.

Medivet Enfield Great Cambridge Road is a Medivet branch in Enfield offering routine care for cats and dogs, with overnight emergency access through Medivet’s 24-hour centres. Recent feedback is largely positive about calm handling, clear explanations and familiar vets, though some clients raise concerns about pricing and administrative issues. The practice is also listed as a Veterinary Nurse Training facility.

Services

•Routine preventive care: annual vaccinations and boosters, health checks, and flea and worming prescriptions. Recent reviews mention cat booster appointments and yearly vaccination visits being handled gently and with minimal stress.
•Consultations and treatment: general vet consultations, medication prescribing, and treatment for issues such as grass seed injuries. One owner specifically praised Lorenzo’s care after their puppy got grass seeds lodged in the paw and face; another recent review refers to blood testing.
•Emergency care and facilities: overnight emergency care is available via Medivet’s 24-hour centres, with a stated overnight emergency consultation fee of £130 between 7pm and 9am. The clinic is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The clearest published figure is the £130 overnight emergency consultation fee for Medivet 24-hour centres between 7pm and 9am. Recent reviews include some comments that the practice feels expensive, including one report of a £120 consultation plus a two-week medication supply, with the medication said to cost nearly £70.

People

•Lorenzo (vet): repeatedly praised for calm, reassuring care; one owner credits him with excellent treatment for a puppy with grass seeds in the paw and face.
•Floros (vet): described as caring, knowledgeable, gentle with animals, and patient with anxious owners.
•Reception and nursing team: often described as welcoming, polite and kind. One reviewer also highlighted an empathetic receptionist who allowed them to leave their deceased cat at the practice temporarily during a difficult time.

Reviews

Google reviews show 4.4 stars from 176 reviews.

•Many recent reviewers describe a friendly, welcoming team and vets who explain things clearly, answer questions well, and make owners feel listened to.
•Cat owners in particular mention gentle, low-stress handling during vaccinations and health checks, and several clients say they were seen on time or with little waiting.
•Continuity of care stands out in a few reviews, with long-term clients valuing familiar vets who remember them and their pets.
•Negative comments focus on cost and administration, including complaints about expensive medication, delayed blood test results, and one detailed account of billing and complaints-handling problems.

Reviews for Medivet Enfield Great Cambridge Road

Note: Showing the 10 most recent Google reviews out of 176 we track in total. Recent reviews may not be representative of overall sentiment.

Sarah Manners

1 month ago

I have been with this practice since it was Happy Pet and stayed with them when they joined Medivet. We have always received the highest standard of care and been treated with respect at all times by all staff. However recently there have been a series of administrative errors by the reception team over a significant period of time. In short, my bill had not been allocated correctly and this resulted in multiple telephone calls asking for more payment each time. This was all because a member of staff had not "ticked a box." Everybody makes a mistake but so many mistakes became unacceptable for us. I wasn't without fault in my reaction and my choice of words was wrong but I will stress that this was out of frustration and never intended to be directed at staff personally. When mistakes happen around an emotional time with a pet receiving care whether routine or unplanned, it must be remembered that pet parents are under an incredible amount of stress. The management of my complaint did not adhere to the complaints process and the outcome was unsatisfactory and left my animals in a position where they were at risk being without access to veterinary care over a holiday period without due notice. I was never afforded the opportunity to discuss my complaint with the lead vet for the practice who had a duty of care to investigate my complaint impartially and offer a resolution. I will state that the clinical excellence of Lorenzo remains of the highest standard and his manner with the animals is calm and reassuring. However, training is required for all staff to ensure that this service improves for remaining and future patients especially where people's money is involved. My advice is to check your bill and ensure you are given an itemised estimate in writing before consenting to treatment. I wish all the staff well.

Tanko Kaleev

Don’t go to this place they are expensive I had my cat to have blood test and 2 weeks I can’t get my results this Vets it’s not professional at all

Gemma Grubb

Absolutely fabulous vets! Staff are lovely and welcoming always greeted with a smile. I feel listened to when asking questions about my kitten, he seems to enjoy his visits also and is very well behaved. Thank you for your services 💕

Gus Petais

Staff aways polite, knowledgeable and kind. I've been seeing the same vet for over nine years and he always remembers us.

Voula Christou

2 months ago

Update Feb 26 (previous Update Feb 25). Continued excellence. Floros, the vet, is really great. He's caring, knowledgeable, gentle with the animals, and very patient with over anxious owners who are asking a million questions. He and the team what feels like genuine care for the animals' (I have two cats) health and well-being, which is really the most important thing we all want when we take out pets to the vet. The nurses and receptionists are also great. Vet prices in the UK and notorious, it is what it is at the moment, unless the laws change. So my focus is on the care and expertise, which I absolutely get at Medivet Enfield Great Cambridge Rd.

Emma Rutter

4 months ago

Alison Reedman

The appointment was for our cat to have her annual vaccination booster and prescription for flea and worming treatment. Our vet was friendly, professional, approachable and cat friendly. Vaccination and health checks were carried out with minimum stress to the cat and her owners.

Antony Paule

Very kind lady treating my pet No wait as well She spent a lot of time with me which was needed

mimi moore

Thank you to the receptionist that was emphatic. I was able to leave my rainbow cat here till I can afford creamtion. Which has made me grateful in such a sad time

Linda Bedford

5 months ago

Visited for yearly vacation. Seen on time and the vet is always friendly and helpful.