Medivet Southgate - Happy Pet Veterinary Surgery, located in Enfield, Greater London, is part of the Medivet group and serves as a veterinary nurse training facility. With a Google Maps rating of 4.2 stars from 152 reviews, the clinic presents a generally positive image, though feedback is mixed.

The majority of written reviews highlight the clinic's dedication and compassionate staff. Anisha Rawal praised the staff's kindness and consistent availability for advice regarding her cat, Lucky. Similarly, Rowina Ozcelik appreciated the friendly atmosphere and professional care provided, feeling reassured and confident in the services offered. Chris noted a stress-free experience for his kittens, Marco and Minnie, during their check-up, and Joanna Markocka expressed satisfaction with the care her cat Sudi and dog Beniu received, recommending the veterinarian.

However, there is a significant negative review from Maria Kudryavtseva, who described a disappointing experience when registering her kitten. She criticized the clinic's small and outdated premises, unhelpful service, and lack of professionalism. Her concerns included an unfriendly vet, lack of guidance on pet care, unexpected costs, and an unhelpful receptionist. This review highlights potential areas for improvement, particularly in customer service and transparency.

While the overall feedback is largely positive, with many clients recommending the clinic for its friendly and professional staff, the negative review suggests variability in customer experiences. Transparency in pricing and consistent customer service are areas where improvements might enhance the clinic's reputation further.