Medivet Southgate - Happy Pet Veterinary Surgery

Services

• •General veterinary care: Consultations and check-ups for common pets, with recent reviews mentioning kittens, adult cats and dogs.
• •Preventive care: Deworming, tick prevention, vaccination recording and related documentation such as pet passports.
• •Advice-led appointments: Several owners highlight vets taking time to listen, explain treatment options clearly and offer practical advice and reassurance.
• •Emergency and out-of-hours support: Overnight emergency consultations are available between 7pm and 9am. One recent owner also described being seen after hours following a road accident and receiving help with cremation arrangements.
• •Training role: The clinic is also listed as a veterinary nurse training facility.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. The published overnight emergency consultation fee is £130 for consultations between 7pm and 9am. One reviewer also reported being charged over £50 for a single dose of deworming and tick prevention, and felt the cost was not made clear in advance.

People

• •Dr. Alex is named positively by a reviewer, who described him as friendly, professional, helpful and knowledgeable.
• •Another vet, described by one client as being from California, was praised in the same review for a caring and professional approach.
• •Reception staff are frequently described as welcoming and kind, especially by cat and dog owners, although one reviewer found reception unhelpful when asking about microchip registration and the clinic's health plan.

Reviews

Google rating: 4.2 stars from 166 reviews.

• •Recent feedback is largely very positive, with repeated praise for a welcoming team, kind handling of pets and vets who listen carefully and explain things clearly.
• •Cat owners appear often in the comments, including praise for calm, stress-free kitten visits and ongoing attentive care for adult cats; dog owners also describe friendly, professional treatment.
• •A few reviews mention smooth, efficient visits, including being seen ahead of the appointment time, and one especially appreciative review highlights compassionate after-hours support following a pet's sudden death.
• •The main negative outlier describes a rushed first kitten appointment, unclear guidance around vaccinations and registration, and dissatisfaction over parasite treatment charges.